Frequently Asked Questions
Everything you need to know about your JK beauty experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your beauty products ship, we will send a tracking link so you can follow your package's journey to your door.
Are JK products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All JK products are 100% cruelty-free, and the majority of our collection is vegan-friendly. Please check individual product pages for specific ingredient lists.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
Do you offer samples with orders?
We love letting you try new things! Most orders include two complimentary mystery samples of our best-selling skincare or makeup products, subject to availability.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.