Returns & Exchanges
At JK, your satisfaction is our priority, and we offer a 30-day window for returns on all skincare and beauty products. If you are not completely in love with your purchase, we provide a seamless process to ensure your skin journey remains perfect.
Initiate Your Request
Log into your JK account and select the order you wish to return, or contact our beauty concierge team with your order number.
Prepare the Package
Ensure the products are in their original packaging and securely place them in a shipping box to prevent damage during transit.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing